Warranty & Service Plans Built for Fleet Operations
From factory warranty coordination to extended service agreements and priority maintenance scheduling — we keep your fleet covered, compliant, and on the road. The relationship doesn't end at delivery.
Fleet Uptime Is the Only Metric That Matters
When a work truck is in the shop, it's not earning. Fleet managers need more than a warranty card in the glove box — they need a service partner who tracks coverage, schedules preventive maintenance, coordinates recalls proactively, and gets vehicles back on the road fast. As a Ford Authorized Dealer backed by 13 dealership locations, we provide factory-direct warranty service with the scale and priority scheduling that fleet operations demand.
Every fleet vehicle we deliver comes with a clear warranty roadmap and a dedicated point of contact for service coordination. For agencies and businesses that need extended coverage, we offer Ford Protect extended service plans and fleet maintenance agreements tailored to your duty cycle, mileage profile, and operational requirements.
Warranty & Service Plan Options
Coverage matched to how your fleet actually operates — not a one-size-fits-all retail plan.
Factory Warranty Coordination
Every new Ford fleet vehicle includes Ford's standard factory warranty. We manage the documentation, track coverage windows, and handle all warranty claims on your behalf.
- Bumper-to-Bumper (3 yr / 36K mi): Engine, transmission, drivetrain, electrical, A/C, suspension, steering, brakes, audio, safety systems — virtually every factory-installed component
- Powertrain (5 yr / 60K mi): Engine block and internals, transmission and transfer case, drive axles and driveshaft, seals and gaskets
- Corrosion (5 yr / unlimited mi): Sheet metal perforation from corrosion — covers body panels, fenders, doors, bed, and cab
- Emissions (federal): Major emissions components covered 8 yr / 80K mi; performance warranty 2 yr / 24K mi per EPA/CARB requirements
- Warranty claim filing, status tracking, and goodwill repair advocacy for edge cases
Ford Protect Extended Service Plans
Extend your coverage beyond factory warranty with Ford's official protection plans — administered directly through the dealer, not a third party.
- PremiumCARE: Near bumper-to-bumper — covers engine, transmission, electrical, A/C & heating, steering, suspension, brakes, audio/nav, high-tech & sensors, plus 1,000+ additional components
- ExtraCARE: Major systems — engine, transmission, drive axle, steering, front suspension, brakes, A/C, electrical, and select high-tech components
- BaseCARE: Powertrain core — engine, transmission, drive axle, plus select steering and electrical
- All plans include: Rental vehicle reimbursement, towing to nearest Ford dealer, travel expense protection, and transferable coverage (adds resale value)
- Diesel engine and Commercial Vehicle coverage available for Super Duty and chassis cab models
- Available at time of purchase or anytime within the factory warranty period
Fleet Maintenance Agreements
Scheduled preventive maintenance programs designed around your fleet's duty cycle — not a generic retail schedule.
- Oil changes, filters, fluids, and brake inspections on a mileage or calendar schedule
- Tire rotation and replacement programs
- Multi-point fleet inspection at each service visit
- Priority bay scheduling — fleet vehicles jump the retail queue
- Per-vehicle or fleet-wide pricing structures
Priority Service Scheduling
Fleet vehicles can't wait in a 2-week retail queue. Our fleet service lane prioritizes commercial and government vehicles to minimize downtime.
- Dedicated fleet service advisor — one call, one contact
- Same-day and next-day appointment availability for fleet accounts
- Loaner or rental vehicle coordination during extended repairs
- After-hours drop-off with expedited morning intake
- Multi-vehicle service batching for efficiency
Recall Management
Staying on top of safety recalls across a fleet is a full-time job. We handle it for you — proactive notification, scheduling, and completion tracking.
- Proactive recall monitoring by VIN for your entire fleet
- Batch recall scheduling to minimize operational disruption
- Completion documentation for compliance and audit records
- Parts pre-ordering to reduce service bay wait times
- Quarterly fleet safety status reports
Ford Roadside Assistance
All new Ford vehicles include 5-year / 60,000-mile roadside assistance. For fleet operations, we coordinate extended roadside coverage and manage incident reporting.
- Covered services: Towing to nearest Ford dealer, flat tire change, jump start, lockout assistance, fuel delivery, and winch-out (up to 35 ft from road)
- Trip interruption: Up to $500 reimbursement for meals, lodging, and alternate transportation when a covered breakdown occurs 100+ miles from home
- 24/7 availability — one call dispatches service anywhere in the US and Canada
- Extended roadside coverage available beyond factory term via Ford Protect ESP
- Fleet-specific incident reporting, documentation, and tow-to-dealer coordination
Ford Pro Telematics — Service Before the Breakdown
Connected fleet intelligence that turns maintenance from reactive to predictive.
Predictive Maintenance Alerts
Engine diagnostics and oil life monitoring trigger service alerts before failures happen.
Vehicle Health Reports
Automated health scoring across your fleet — identify at-risk vehicles before they go down.
Fleet Dashboard
Centralized view of warranty status, service history, mileage, and upcoming maintenance for every vehicle.
Service Scheduling Integration
Book service appointments directly from telematics alerts — no phone tag, no delays.
Total Cost of Ownership Tracking
Service costs, fuel consumption, and downtime metrics per vehicle — data for your next budget cycle.
Recall & Safety Compliance
Open recall tracking tied to VIN — automated alerts when a recall is issued for any vehicle in your fleet.
How Fleet Service Works
Whether you purchased your fleet through us or inherited vehicles from a prior supplier, we service all Ford fleet vehicles. Here's how the process works for fleet accounts.
1. Set Up Your Fleet Account
Provide your fleet roster (VINs, mileage, coverage status). We build your account profile and assign a dedicated service advisor.
2. Warranty & Coverage Audit
We audit every vehicle's warranty status, open recalls, and service history — then flag gaps and recommend coverage extensions.
3. Scheduled Maintenance Plan
We build a maintenance calendar based on your vehicles' duty cycles — mileage-based or calendar-based, batched for minimal disruption.
4. Ongoing Monitoring & Reporting
Quarterly fleet health reports, warranty expiration alerts, and recall status updates — so nothing falls through the cracks.
Already have a fleet with another dealer? We accept fleet transfers. Bring your vehicles to us for warranty service, maintenance, and recall work — no purchase required.
Related Fleet Services
Fleet Services →
Vehicle sourcing, upfitting, high-volume delivery, and dedicated fleet management.
Compliance & Registration →
DMV fleet registration, title transfers, smog compliance, and DOT documentation.
Government Purchasing →
SAM.gov registered, cooperative contracts, and government fleet procurement support.
Let's Build Your Fleet Service Plan
Tell us about your fleet — vehicle count, current coverage, and service needs. We'll put together a warranty and maintenance plan within one business day.